Frequently Asked Questions
What size area does the Mobile Play Centers Require?
Our Mobile Play Centers are in built on a trailer. The area required is 7m x 3.5m x 3m high. As these are trailers we do require good access and flat ground. If you have any doubts, please let us know and we can arrange a time to check the area you are thinking.
What sort of ground/surface can you set up on?
We can install our jumping castles on grass, pavers, concrete, artifical lawn, gravel driveways, inside large sheds, also inside halls and gymnasiums. We will ask you what surface you’d like us to set up on at the time of booking. Please make sure you let us know of any changes before the event day as we will need to make sure we have everything we need to set up safely.
Please consider access to the proposed site e.g. steps, doorways, gates and slopes and let us know on booking.
How long does it take to set up a castle?
Approx 30 minutes to set up, and around 40 minutes to pack up, as we need to clean the castle after each use.
Does somebody need to supervise the castle?
Definitely, a responsible adult over the age of 18 must supervise the castle at all times, We will take you through all aspects of safety when we deliver the castle. However we can supply a trained supervisor at an extra cost.
What size area is required to set up a castle?
Please refer to each individual castle for required space.
What happens in the event of very severe weather?
We reserve the right to cancel a booking, if we feel safety may be compromised.
What happens if we have to cancel due to severe weather?
If the weather is deemed unsafe there is no cancellation fee.
Do Busy Bouncers carry public liability insurance?
We sure do, we have a $20,000,000 insurance cover.
Do you need to supply a supervisor?
No, we only need to supply a supervisor if the castle is set up in a public place (parks, ovals, etc), or where used for commercial purposes.
Do I need to pay a deposit when booking a castle or party package?
No we don’t require a deposit upon booking. It’s strictly cash on delivery on the day or if being invoiced we ask that payment is made before the day to avoid cancellation.
Where do we travel?
Busy Bouncers Castle & Party Hire will travel far and wide, depending on other bookings that day. We travel FREE 20kms from Mount Barker SA. For all areas outside of the 20km radius of Mount Barker, please see below prices.
20km from Mount Barker FREE
20km – 40km $20
40km – 60km $40
60km + please ask for a quote
*Above prices includes return trip of drop off and pick up